Our security policy

If you wish to enter into any purchase on the web site (the “Site”) under the “General Terms and Conditions of sale” available on the Site, we kindly ask you to fill in the  dedicated field. The provision of the data in the form, as well as any additional personal data you will be required to provide for the payment and delivery of the goods, is essential to proceed with the order and the execution of the agreement; failure to provide them may result in the impossibility of the execution of the sale agreement. Other “ additional” data request in the form is absolutely voluntary and will be used by Pastelli SRL for statistical surveys, for sending you information, for advertising and promotional materials, via post or via email, on Pastelli’s product, initiatives and event; the failure to provide the voluntary data does not effect in any qay the possibility to execute the purchase.

The data controller is Pastelli SRL, with registered office in Via Basse 4 – 35010 Campo San Martino, Padova, Italy.

Data is processed – mainly through electronic means – by Pastelli SRL for the management of your purchase order (including administrative management of the contract, shipment of goods, management of payments, of claim and litigation, if any, and for fraud prevention), as well as in fulfilment of all statutory and regulatory obligations currently in force (e.g. invoicing, bookkeeping, public security regulations). Your data may also be processed for statistical surveys subject to their prior anonymization.

Furthermore, and subject to your prior consent, your personal data may be used for sending you information, advertising and promotional materials, via post or via email, on Pastelli’s products, initiatives and events.

We also ask you to express your consent to the insertion of the data collected in connection with your usage of online purchase service (the “Service”) – e.g. identification data, address, type of goods you are interested in, email address – into our customer database aimed at information and business activities.

Your credit card data shall not be used for purposes other than the verification of the existence of payment means, the charging and management of payments, as well as the management of any and all claims or litigations. For this purpose, such data will be processed also by the bank providing service connected with the management of online payments and by the issuer of the credit card you will insert to validate your order.

For the purpose mentioned above, and within the constraint of your consent when applicable, data may be processed by Pastelli SRL personnel mainly in charge of the management of the Internet site, of accounting, of customer service, of marketing and by third party companies processing data on our behalf (e.g. mainteniance of computer services, freight forwarders and carriers, legal consultants, companies producing and/or managing Pastelli promotional campaigns, etc.) and they may also be discloded to the authorities entitled to legitimately receive them.

You may at any moment exercise your rights pursuant to applicable Italian laws on personal data protection (art.7 of the Italian Legislative Decree 196 of 06/03/2003 including the right to obtain confirmation about the existence of your personal data at Pastelli SRL, and to know their source and to obtain their integration, updating, retificatio, cancellation, anonymization, blocking for law infringement or to object to their processing on legitimate grounds), as well as obtain a list of data processor and third parties to which the data is disclosed, contacting Pastelli SRL legal department, tel.n.0+39 499600270 fax n. +39 499600270 or writing

Pastelli srl reserves the right to modify this information at any moment.